Health & Safety
Fly High Facilities Management strongly believes in delivering a high quality service to its clients with a Safety First culture that does not jeopardise the safety of employees and the community we operate in. Strict Health and Safety policies, procedures, systems and regular audits ensure that our employees service facilities safely.
Health and Safety is embedded in the culture of Fly High Facilities Management and its employees. Organisation wide policies are implemented and consistently promoted to empower and engage employees in the improvement of HSE at all levels. Bonus programmes and employee incentive schemes for Health and Safety are also built into the Personal Development goals for each employee.
Fly High Facilities Management has maintained an impeccable safety record with daily targets to achieve ‘zero’ accidents and a record of 23 million man hours without lost time incident (LTI).
Leading the Future of Facilities Management through Innovation
Integrated Management System Policy
This statement sets out Fly High Facilities Management’s commitment to maintaining a dynamic and robust Integrated Management System that applies across all our activities. This will ensure that we deliver everything we do in a safe, sustainable manner while continuing to meet regulatory requirements and our customer’s expectations.
Fly High Facilities Management’s Integrated Management System is designed to meet the requirements of ISO 9001:2015, 14001:2015, 45001:2018 and 41001:2018
We are committed to achieving excellence through:
- Preparing and implementing programmes and systems to develop the Integrated Management System to ensure that it is continually improved and remains effective
- Promote the use of a process approach and risk-based thinking
- Identification, evaluation and control of all Health, Safety, Environment, Quality & Facility management risks and opportunities
- Establishing and setting Health, Safety, Environment, Quality & Facility management objectives and targets and closely monitoring their performance and the continual improvement
- The prevention of occupational injury and illness by managing risk in the workplace and promoting a positive and inclusive safe working culture.
- Ensuring all our people, including subcontractors, are adequately trained in the Health, Safety, Environment, Quality issues that affect them.
- Engaging with our people on all matters to improve and embed learning across the business.
- Providing sufficient resources to enable this policy to function effectively and to ensure that this policy is regularly reviewed and communicated to all employees, our supply chain and stakeholders.
- Ensure company compliance with Health, Safety and Environmental regulations, standards and other requirements associated with the industry sectors in which we operate.
- Conducting regular internal audits and management reviews.
- Seeking feedback on performance from stakeholders, our supply chain and employees.
- Implementing mechanisms which encourage the identification of best practice and drive innovation.
- Generating a commitment amongst all employees and our supply chain to provide the service delivery and workmanship required by our customers.
ISO 9001:2015
Quality Management
System
ISO 45001:2018
Occupational Health & Safety Management Systems
ISO 14001:2015
Environmental Management System
Centre of Excellence
The Centre of Excellence ensures that Fly High Facilities Management staff provide a consistent quality of service and drive innovation with standard operating procedures, web-based knowledge sharing and training and development programmes.
The Centre of Excellence has several key components in place to support continuous improvement and provide our customers with world class services which including Leadership, Annual Planning, Safe Operating Procedures, Driving Best Practice, Benchmarking and Productivity, Training and various Awareness Programmes.
The Centre for Excellence provides training and development for three primary areas within facilities management, which include Housekeeping, Security and Technical Services. Each division is headed and led by a recognised industry expert which allows our clients to benefit from industry best practice, new trends in facilities management and innovative ways of cultivating environments for strong and efficient performance.
Through its Centre of Excellence approach, Fly High Facilities Management are able to showcase their range of services and continuously drive the development of staff and services to produce cost effectiveness, productivity and customer satisfaction.
Sustainability
At Fly High Facilities Management through the utilisation of our Sustainability Leadership Plan, we ensure that sustainable practices are applied to all areas of the business making it part of the everyday norm. Several positive results have been achieved including reduced Carbon Emissions, Waste Generation and responsible disposal of source materials to protect the environment and the effective contributions to the communities we work in has resulted in improved prospects of our people and increased demand for sustainable solutions.
